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Health Experience Design 2022
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We look forward to welcoming you to the Royal Sonesta in Cambridge, MA on April 11 & 12!
Please remember your proof of COVID-19 vaccination and a mask.
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Keynote
Lunch and Learn
Networking
Track: Designing for Optimal Mental Health
Track: Equity by Design
Track: Evolving Design & Innovation Practices
Track: Health Experiences that Heal & Empower Frontline Workers
Track: Improving Member Experiences
Track: Innovation in Life Sciences
Track: New Technology in Practice
Track: Tension Between Humanity & New Technology
Track: The Science of Behavior Change
Workshop (Registration Required)
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Monday
, April 11
Ballroom
12:45pm •
Conference Kickoff
1:05pm •
Keynote: Flux: 8 Superpowers for Thriving in Constant Change
1:45pm •
Keynote: Creating Equity At Work Through Design Thinking
4:10pm •
Chair Yoga
4:20pm •
Keynote: Human-Centered AI: Ensuring Human Control, Enhancing Human Performance
5:00pm •
Keynote: Neurodiversity in Inclusive Design
5:20pm •
Keynote: Bolstering Nurse Innovation to Combat Systemic Failures in Healthcare
5:40pm •
Day 1 Closing Remarks
Ballroom Lobby
12:00pm •
Lunch
2:05pm •
Coffee Break
3:55pm •
Coffee Break
5:45pm •
Cocktail Reception
Room 1
9:00am •
Workshop: Introduction to Behavior Change Design for Health
2:15pm •
Policy, Partnerships, Empowerment, and Strategic Interventions : Cross-Disciplinary Approaches to and Perspectives on Designing Health Equity
3:10pm •
Spotlight Sessions: Equity by Design
3:30pm •
Trauma-Responsive Design Research: A Model for Change
Room 2
9:00am •
Workshop: Practical JTBD: From Insight to Action
2:15pm •
Championing Global Users and Colleagues in Healthcare UX
2:40pm •
Innovation as a Product: Lessons from Memorial Sloan Kettering Cancer Center’s Technology Incubation Team
3:00pm •
Realizing Design Operations to Realize Outcomes: A Framework for improving design practices inspired by 7 years of enhancements at Novo Nordisk
3:20pm •
Developing an equity- and anti-racism-focused design practice
3:40pm •
Evolving Design & Innovation Practices Panel
Room 3
9:00am •
Workshop: Building a Practice of Inclusive Design
2:20pm •
Meet C.L.Ai.R.A., an AI with purpose: How designing the first AI woman of color for social impact and equity led to a cultural phenomenon
2:45pm •
Why we’re using wearables in building design to measure experience
3:05pm •
Experiments with Extended Reality (XR) Tech to Enhance Cancer Care
3:25pm •
Designing Empathetic Virtual Clinical Trials
Room 3A
9:00am •
Leadership Forum: Using Strategic Foresight to Envision Future Health Experiences
Tuesday
, April 12
Ballroom
9:00am •
Day 2 Kickoff
9:10am •
Keynote: Do no harm - How the health care sector is taking climate action
9:40am •
Keynote: Human-centered Business with JTBD
10:25am •
Lunch & Learn Announcements
3:15pm •
Keynote: Co-creating community-led solutions for social work with Latinx populations
3:45pm •
Keynote: Age-inclusive Design is Foundational for Global Health Equity
4:15pm •
Keynote: Behavior Change at Headspace Health
4:45pm •
Closing Remarks
Ballroom Lobby
10:35am •
Coffee Break
12:25pm •
Lunch Break
3:00pm •
Coffee Break
Room 1
10:50am •
Digital Therapeutics in Mental Health
11:20am •
Novel Therapies Inspire Novel Engagement Practices
11:45am •
A Patient Centric Approach: Putting Experience Design into Practice
11:55am •
Innovation in Life Sciences Panel Discussion
12:25pm •
Lunch & Learn: So You Want to Improve the Patient Experience, But How? (HINT: Ask Patients!)
1:25pm •
From One-to-One to Many-to-Many
1:50pm •
Redesigning Discharge Planning for Value-Based Care: Lessons Learned from Deploying a Novel Decision Support System and Workflow to Optimize Care Transitions
2:10pm •
How to Drive Digital Patient Engagement Without Losing the Human Connection
2:30pm •
Designing Friction-free Experiences with Service Design
Room 2
10:50am •
Asking Better Questions with Behavioural Design
11:25am •
Analogue Lessons for the Digital World
11:55am •
Using chatbots and behavioral change coding to help people quit smoking during the Covid-19 pandemic.
1:25pm •
My Mental Health Crisis Plan: A Tool that Redesigns Information Access so Individuals Have a Voice During a Mental Health Crisis
2:00pm •
Case Study: Co-designing a task sharing model with a Behavioral Health team to meet the needs of patients and providers
2:30pm •
The Race for Mental health
Room 3
10:50am •
How Nurses Are Using Design to Create an Innovation Infrastructure in Healthcare
11:10am •
Adapting and Creating Healing Environments: Lessons Nurses Have Learned From the COVID-19 Pandemic
11:30am •
Healing Our Profession by Diversifying The Nursing Narrative
11:50am •
Innovation for Wellbeing Faculty Fellowship: the OSU Dream Team
12:00pm •
Health Experiences That Heal & Empower Frontline Workers Panel
1:25pm •
Designing for Human Transformation
1:45pm •
Changing Mental Healthcare Treatment through AI + Psychedelics
2:00pm •
How virtual care eliminates barriers to sleep disorder screening and long term care
2:15pm •
Reimagining the Future of the Patient Experience
2:30pm •
Panel Talk: Tension Between Humanity & New Technology
Timezone
Health Experience Design 2022
America/New York
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Health Experience Design 2022
Apr 11
-
12, 2022
Monday
, April 11
Tuesday
, April 12
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Track: Designing for Optimal Mental Health
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Track: Improving Member Experiences
Track: Innovation in Life Sciences
Track: New Technology in Practice
Track: Tension Between Humanity & New Technology
Track: The Science of Behavior Change
Workshop (Registration Required)
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Monday
, April 11
Tuesday
, April 12
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Ballroom
Ballroom Lobby
Room 1
Room 2
Room 3
Room 3A
Session Type
Keynote
Lunch and Learn
Networking
Track: Designing for Optimal Mental Health
Track: Equity by Design
Track: Evolving Design & Innovation Practices
Track: Health Experiences that Heal & Empower Frontline Workers
Track: Improving Member Experiences
Track: Innovation in Life Sciences
Track: New Technology in Practice
Track: Tension Between Humanity & New Technology
Track: The Science of Behavior Change
Workshop (Registration Required)
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