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We look forward to welcoming you to the Royal Sonesta in Cambridge, MA on April 11 & 12!
Please remember your proof of COVID-19 vaccination and a mask.

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Type: Track: Improving Member Experiences [clear filter]
Tuesday, April 12
 

1:25pm EDT

From One-to-One to Many-to-Many Room 1Kevin Silver • Danielle Hicks

1:50pm EDT

Redesigning Discharge Planning for Value-Based Care: Lessons Learned from Deploying a Novel Decision Support System and Workflow to Optimize Care Transitions Room 1Kevin Silver • Anant Vasudevan

2:10pm EDT

How to Drive Digital Patient Engagement Without Losing the Human Connection Room 1Kevin Silver • Andrea Arauz, CSM

2:30pm EDT

Designing Friction-free Experiences with Service Design Room 1Kevin Silver • Jon Robinson
 
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Monday, April 11
Tuesday, April 12
  • Keynote
  • Lunch and Learn
  • Networking
  • Track: Designing for Optimal Mental Health
  • Track: Equity by Design
  • Track: Evolving Design & Innovation Practices
  • Track: Health Experiences that Heal & Empower Frontline Workers
  • Track: Improving Member Experiences
  • Track: Innovation in Life Sciences
  • Track: New Technology in Practice
  • Track: Tension Between Humanity & New Technology
  • Track: The Science of Behavior Change
  • Workshop (Registration Required)
    • Ballroom
    Ballroom Lobby
    Room 1
    Room 2
    Room 3
    Room 3A