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We look forward to welcoming you to the Royal Sonesta in Cambridge, MA on April 11 & 12!
Please remember your proof of COVID-19 vaccination and a mask.
TL

Tanya Lord

Foundation for Healthy Communities
Senior Director of Patient & Family Engagement
Concord NH
Monday, April 11
 

12:00pm EDT

Lunch Ballroom Lobby

12:45pm EDT

Conference Kickoff BallroomTiffany Mura

1:05pm EDT

Keynote: Flux: 8 Superpowers for Thriving in Constant Change BallroomApril Rinne

2:05pm EDT

Coffee Break Ballroom Lobby

2:40pm EDT

Innovation as a Product: Lessons from Memorial Sloan Kettering Cancer Center’s Technology Incubation Team Room 2Lindsey Messervy • Louis Riccardi

3:00pm EDT

Realizing Design Operations to Realize Outcomes: A Framework for improving design practices inspired by 7 years of enhancements at Novo Nordisk Room 2Lindsey Messervy • Alisan Atvur

3:20pm EDT

Developing an equity- and anti-racism-focused design practice Room 2Lindsey Messervy • Javiera Arenas • Raj Kottamasu • Hrudaya Veena Yanamandala

3:40pm EDT

Evolving Design & Innovation Practices Panel Room 2Lindsey Messervy • Louis Riccardi • Alisan Atvur • Jody Butts • Javiera Arenas • Raj Kottamasu • Hrudaya Veena Yanamandala

3:55pm EDT

Coffee Break Ballroom Lobby

4:10pm EDT

Chair Yoga BallroomPaige Oldaker

4:20pm EDT

Keynote: Human-Centered AI: Ensuring Human Control, Enhancing Human Performance BallroomBen Shneiderman

5:00pm EDT

Keynote: Neurodiversity in Inclusive Design BallroomLauren McAuliffe

5:20pm EDT

Keynote: Bolstering Nurse Innovation to Combat Systemic Failures in Healthcare BallroomRebecca Love, RN, BS, MSN, FIEL

5:40pm EDT

Day 1 Closing Remarks BallroomAmy Weber

5:45pm EDT

Cocktail Reception Ballroom Lobby
 
Tuesday, April 12
 

8:15am EDT

Breakfast

9:00am EDT

Day 2 Kickoff BallroomAmy Weber

9:10am EDT

Keynote: Do no harm - How the health care sector is taking climate action BallroomDr. Amy Collins

9:40am EDT

Keynote: Human-centered Business with JTBD BallroomJim Kalbach

10:25am EDT

Lunch & Learn Announcements Ballroom

10:35am EDT

Coffee Break Ballroom Lobby

10:50am EDT

Asking Better Questions with Behavioural Design Room 2Dustin DiTommaso • Pauline Kabitsis

11:45am EDT

A Patient Centric Approach: Putting Experience Design into Practice Room 1Tiffany Mura • Erica Devine

12:25pm EDT

Lunch & Learn: So You Want to Improve the Patient Experience, But How? (HINT: Ask Patients!) Room 1Jen Horonjeff Lunch Break Ballroom Lobby

1:25pm EDT

Designing for Human Transformation Room 3Nedret Sahin • Megan Campos • Phnam Bagley

2:00pm EDT

How virtual care eliminates barriers to sleep disorder screening and long term care Room 3Nedret Sahin • Megan Campos • Dr. Chelsie Rohrscheib (Ph.D)

2:15pm EDT

Reimagining the Future of the Patient Experience Room 3Nedret Sahin • Megan Campos • Marisha Thakker

3:00pm EDT

Coffee Break Ballroom Lobby

3:15pm EDT

Keynote: Co-creating community-led solutions for social work with Latinx populations BallroomRocío Calvo, PhD

3:45pm EDT

Keynote: Age-inclusive Design is Foundational for Global Health Equity BallroomMichael Phillips

4:15pm EDT

Keynote: Behavior Change at Headspace Health BallroomChristelle Ngnoumen, PhD

4:45pm EDT

Closing Remarks BallroomTiffany Mura