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We look forward to welcoming you to the Royal Sonesta in Cambridge, MA on April 11 & 12!
Please remember your proof of COVID-19 vaccination and a mask.
MP

Mittra Patel

athenahealth
Designer
Austin, Texas
I currently work on the Consumer Financials team at athenahealth to transform how patients and their support networks understand healthcare costs and pay for their medical bills. We’re making patient billing a modern consumer experience and ensuring that patients’ online touchpoints are an extension of their relationship with their provider’s practice.
Monday, April 11
 

8:15am EDT

Breakfast

9:00am EDT

Workshop: Practical JTBD: From Insight to Action Room 2Jim Kalbach

12:00pm EDT

Lunch Ballroom Lobby

12:45pm EDT

Conference Kickoff BallroomTiffany Mura

1:05pm EDT

Keynote: Flux: 8 Superpowers for Thriving in Constant Change BallroomApril Rinne

1:45pm EDT

Keynote: Creating Equity At Work Through Design Thinking BallroomDr. Samuel L. Bradley, Jr.

2:05pm EDT

Coffee Break Ballroom Lobby

2:15pm EDT

Policy, Partnerships, Empowerment, and Strategic Interventions : Cross-Disciplinary Approaches to and Perspectives on Designing Health Equity Room 1Chōkdee Rutirasiri • Jesse Flores • Maggi Price, Ph.D. • Feyi Aworunse, OD, FAAO • Marissa McKeever

2:40pm EDT

Innovation as a Product: Lessons from Memorial Sloan Kettering Cancer Center’s Technology Incubation Team Room 2Lindsey Messervy • Louis Riccardi

3:00pm EDT

Realizing Design Operations to Realize Outcomes: A Framework for improving design practices inspired by 7 years of enhancements at Novo Nordisk Room 2Lindsey Messervy • Alisan Atvur

3:05pm EDT

Experiments with Extended Reality (XR) Tech to Enhance Cancer Care Room 3Nedret Sahin • Megan Campos • Gijs Brouwer

3:30pm EDT

Trauma-Responsive Design Research: A Model for Change Room 1Chōkdee Rutirasiri • Jesse Flores • Rachael Dietkus, MSW, LCSW, CCTP

3:55pm EDT

Coffee Break Ballroom Lobby

4:10pm EDT

Chair Yoga BallroomPaige Oldaker

4:20pm EDT

Keynote: Human-Centered AI: Ensuring Human Control, Enhancing Human Performance BallroomBen Shneiderman

5:00pm EDT

Keynote: Neurodiversity in Inclusive Design BallroomLauren McAuliffe

5:20pm EDT

Keynote: Bolstering Nurse Innovation to Combat Systemic Failures in Healthcare BallroomRebecca Love, RN, BS, MSN, FIEL

5:40pm EDT

Day 1 Closing Remarks BallroomAmy Weber

5:45pm EDT

Cocktail Reception Ballroom Lobby
 
Tuesday, April 12
 

8:15am EDT

Breakfast

9:00am EDT

Day 2 Kickoff BallroomAmy Weber

9:10am EDT

Keynote: Do no harm - How the health care sector is taking climate action BallroomDr. Amy Collins

9:40am EDT

Keynote: Human-centered Business with JTBD BallroomJim Kalbach

10:25am EDT

Lunch & Learn Announcements Ballroom

10:35am EDT

Coffee Break Ballroom Lobby

10:50am EDT

Asking Better Questions with Behavioural Design Room 2Dustin DiTommaso • Pauline Kabitsis

11:25am EDT

Analogue Lessons for the Digital World Room 2Dustin DiTommaso • Ricky Stoch

11:55am EDT

Using chatbots and behavioral change coding to help people quit smoking during the Covid-19 pandemic. Room 2Dustin DiTommaso • Emma van Damme

12:25pm EDT

Lunch & Learn: So You Want to Improve the Patient Experience, But How? (HINT: Ask Patients!) Room 1Jen Horonjeff

1:25pm EDT

Designing for Human Transformation Room 3Nedret Sahin • Megan Campos • Phnam Bagley

1:45pm EDT

Changing Mental Healthcare Treatment through AI + Psychedelics Room 3Nedret Sahin • Megan Campos • Aditya Sankarabhotla

2:00pm EDT

How virtual care eliminates barriers to sleep disorder screening and long term care Room 3Nedret Sahin • Megan Campos • Dr. Chelsie Rohrscheib (Ph.D)

2:15pm EDT

Reimagining the Future of the Patient Experience Room 3Nedret Sahin • Megan Campos • Marisha Thakker

2:30pm EDT

Panel Talk: Tension Between Humanity & New Technology Room 3Nedret Sahin • Megan Campos • Phnam Bagley • Aditya Sankarabhotla • Dr. Chelsie Rohrscheib (Ph.D) • Marisha Thakker

3:00pm EDT

Coffee Break Ballroom Lobby

3:15pm EDT

Keynote: Co-creating community-led solutions for social work with Latinx populations BallroomRocío Calvo, PhD

3:45pm EDT

Keynote: Age-inclusive Design is Foundational for Global Health Equity BallroomMichael Phillips

4:15pm EDT

Keynote: Behavior Change at Headspace Health BallroomChristelle Ngnoumen, PhD

4:45pm EDT

Closing Remarks BallroomTiffany Mura