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We look forward to welcoming you to the Royal Sonesta in Cambridge, MA on April 11 & 12!
Please remember your proof of COVID-19 vaccination and a mask.
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Keynote
Lunch and Learn
Networking
Track: Designing for Optimal Mental Health
Track: Equity by Design
Track: Evolving Design & Innovation Practices
Track: Health Experiences that Heal & Empower Frontline Workers
Track: Improving Member Experiences
Track: Innovation in Life Sciences
Track: New Technology in Practice
Track: Tension Between Humanity & New Technology
Track: The Science of Behavior Change
Workshop (Registration Required)
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Jen Sagerian
MEDITECH
Manager, Development UX and Design System
Talk to me about design systems and inclusive design!
Monday
, April 11
9:00am EDT
Leadership Forum: Using Strategic Foresight to Envision Future Health Experiences
Room 3A
Liz Possee Corthell • Martin Davis
12:00pm EDT
Lunch
Ballroom Lobby
12:45pm EDT
Conference Kickoff
Ballroom
Tiffany Mura
1:05pm EDT
Keynote: Flux: 8 Superpowers for Thriving in Constant Change
Ballroom
April Rinne
1:45pm EDT
Keynote: Creating Equity At Work Through Design Thinking
Ballroom
Dr. Samuel L. Bradley, Jr.
2:05pm EDT
Coffee Break
Ballroom Lobby
2:15pm EDT
Policy, Partnerships, Empowerment, and Strategic Interventions : Cross-Disciplinary Approaches to and Perspectives on Designing Health Equity
Room 1
Chōkdee Rutirasiri • Jesse Flores • Maggi Price, Ph.D. • Feyi Aworunse, OD, FAAO • Marissa McKeever
Championing Global Users and Colleagues in Healthcare UX
Room 2
Lindsey Messervy • Jody Butts
2:40pm EDT
Innovation as a Product: Lessons from Memorial Sloan Kettering Cancer Center’s Technology Incubation Team
Room 2
Lindsey Messervy • Louis Riccardi
3:00pm EDT
Realizing Design Operations to Realize Outcomes: A Framework for improving design practices inspired by 7 years of enhancements at Novo Nordisk
Room 2
Lindsey Messervy • Alisan Atvur
3:10pm EDT
Spotlight Sessions: Equity by Design
Room 1
Chōkdee Rutirasiri • Jesse Flores • Adam Dole • Marina Rakhilin
3:20pm EDT
Developing an equity- and anti-racism-focused design practice
Room 2
Lindsey Messervy • Javiera Arenas • Raj Kottamasu • Hrudaya Veena Yanamandala
3:40pm EDT
Evolving Design & Innovation Practices Panel
Room 2
Lindsey Messervy • Louis Riccardi • Alisan Atvur • Jody Butts • Javiera Arenas • Raj Kottamasu • Hrudaya Veena Yanamandala
Tuesday
, April 12
9:00am EDT
Day 2 Kickoff
Ballroom
Amy Weber
9:10am EDT
Keynote: Do no harm - How the health care sector is taking climate action
Ballroom
Dr. Amy Collins
9:40am EDT
Keynote: Human-centered Business with JTBD
Ballroom
Jim Kalbach
10:50am EDT
Asking Better Questions with Behavioural Design
Room 2
Dustin DiTommaso • Pauline Kabitsis
11:45am EDT
A Patient Centric Approach: Putting Experience Design into Practice
Room 1
Tiffany Mura • Erica Devine
1:25pm EDT
From One-to-One to Many-to-Many
Room 1
Kevin Silver • Danielle Hicks
2:10pm EDT
How to Drive Digital Patient Engagement Without Losing the Human Connection
Room 1
Kevin Silver • Andrea Arauz, CSM
2:30pm EDT
Designing Friction-free Experiences with Service Design
Room 1
Kevin Silver • Jon Robinson
3:45pm EDT
Keynote: Age-inclusive Design is Foundational for Global Health Equity
Ballroom
Michael Phillips
Timezone
Health Experience Design 2022
America/New York
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Health Experience Design 2022
Apr 11
-
12, 2022
Monday
, April 11
Tuesday
, April 12
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Track: Designing for Optimal Mental Health
Track: Equity by Design
Track: Evolving Design & Innovation Practices
Track: Health Experiences that Heal & Empower Frontline Workers
Track: Improving Member Experiences
Track: Innovation in Life Sciences
Track: New Technology in Practice
Track: Tension Between Humanity & New Technology
Track: The Science of Behavior Change
Workshop (Registration Required)
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