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We look forward to welcoming you to the Royal Sonesta in Cambridge, MA on April 11 & 12!
Please remember your proof of COVID-19 vaccination and a mask.
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Tuesday, April 12 • 2:15pm - 2:30pm
Reimagining the Future of the Patient Experience

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What does the future of the patient experience look like? Is it VR in waiting rooms? Who takes care of caregivers? How do we define 'technology' and 'humanity'? How do we strategically choose to resolve the tension between tech and the humans that create and use it? What does a truly patient-centric experience look like? These are some of the questions we will attempt to answer during our talk. We look forward to sharing and collaborating with you!

Moderators
avatar for Megan Campos

Megan Campos

Director, Experience Research, Mad*Pow
Megan has always been creative, and a job at a local web and print agency was the lightbulb moment that led her to immerse herself in all things design.Since then, Megan has been fully committed to building her research skills. Through her Master’s coursework at Bentley University... Read More →
avatar for Nedret Sahin

Nedret Sahin

Senior Experience Strategist, Mad*Pow
For Nedret, humans are the best part of human-centered design. Her fascination with people and their behavior led her to experience design and strategy, a perfect fit for her endless curiosity and desire to learn.Nedret comes to Mad*Pow with a B.S. in Marketing, Information Design... Read More →

Speakers
avatar for Marisha Thakker

Marisha Thakker

Co-Founder, Spicebox Collective
Marisha is a lawyer, strategist, and legal technologist. Her experience ranges from innovating at global law firms like Dentons to helping Broadway theatres become more eco-friendly. She worked in Europe and Asia before completing her Masters of Law at Cornell Tech. Her current work as co-founder of Spicebox involves humanizing healthcare and helping organizations build internal innovation capacity through strategic design... Read More →


Tuesday April 12, 2022 2:15pm - 2:30pm EDT
Room 3