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Monday, April 11 • 3:25pm - 3:50pm
Designing Empathetic Virtual Clinical Trials

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"It's easy to run a clinical trial!" said nobody, ever. A single deviation from a study's protocol can lead to an FDA audit. COVID forced a massive shift in healthcare towards digital care, but what happened to ongoing cancer research clinical studies requiring non-socially-distanced appointments, lab testing and medication administration?

The UX Design team and Clinical Research team at Memorial Sloan Kettering Cancer Center partnered together to quickly adapt the oncology clinical trial experience during COVID. Hear about a patient's clinical trial story, what clinical trials are and why they are difficult to complete, how MSK used design thinking to improve and adapt their clinical trial experience for the COVID-era, and what trends are shaping the future of clinical trial experiences.

avatar for Megan Campos

Megan Campos

Director, Experience Research, Mad*Pow
Megan has always been creative, and a job at a local web and print agency was the lightbulb moment that led her to immerse herself in all things design.Since then, Megan has been fully committed to building her research skills. Through her Master’s coursework at Bentley University... Read More →
avatar for Nedret Sahin

Nedret Sahin

Senior Experience Strategist, Mad*Pow
For Nedret, humans are the best part of human-centered design. Her fascination with people and their behavior led her to experience design and strategy, a perfect fit for her endless curiosity and desire to learn.Nedret comes to Mad*Pow with a B.S. in Marketing, Information Design... Read More →

avatar for Leemor Yuravlivker

Leemor Yuravlivker

UX Design Manager, Memorial Sloan Kettering Cancer Center
Leemor is a Brooklyn-based Manager of UX Design at Memorial Sloan Kettering Cancer Hospital in New York City. She leads the UX for clinical trial digitization initiatives and manages a growing team of 10+ designers. Previous to her current role, she led the design of Watson for Oncology... Read More →

Monday April 11, 2022 3:25pm - 3:50pm EDT
Room 3