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We look forward to welcoming you to the Royal Sonesta in Cambridge, MA on April 11 & 12!
Please remember your proof of COVID-19 vaccination and a mask.
avatar for Benjamin Little

Benjamin Little

Fidelity Investments
VP, Design Strategy
Boston, MA
Websitesutherlandlabs.com
Contact Me
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Monday, April 11
 

9:00am EDT

Workshop: Practical JTBD: From Insight to Action Room 2Jim Kalbach

12:00pm EDT

Lunch Ballroom Lobby

12:45pm EDT

Conference Kickoff BallroomTiffany Mura

1:05pm EDT

Keynote: Flux: 8 Superpowers for Thriving in Constant Change BallroomApril Rinne

1:45pm EDT

Keynote: Creating Equity At Work Through Design Thinking BallroomDr. Samuel L. Bradley, Jr.

2:05pm EDT

Coffee Break Ballroom Lobby

2:15pm EDT

Championing Global Users and Colleagues in Healthcare UX Room 2Lindsey Messervy • Jody Butts

2:40pm EDT

Innovation as a Product: Lessons from Memorial Sloan Kettering Cancer Center’s Technology Incubation Team Room 2Lindsey Messervy • Louis Riccardi

3:00pm EDT

Realizing Design Operations to Realize Outcomes: A Framework for improving design practices inspired by 7 years of enhancements at Novo Nordisk Room 2Lindsey Messervy • Alisan Atvur

3:20pm EDT

Developing an equity- and anti-racism-focused design practice Room 2Lindsey Messervy • Javiera Arenas • Raj Kottamasu • Hrudaya Veena Yanamandala

3:40pm EDT

Evolving Design & Innovation Practices Panel Room 2Lindsey Messervy • Louis Riccardi • Alisan Atvur • Jody Butts • Javiera Arenas • Raj Kottamasu • Hrudaya Veena Yanamandala

3:55pm EDT

Coffee Break Ballroom Lobby

4:20pm EDT

Keynote: Human-Centered AI: Ensuring Human Control, Enhancing Human Performance BallroomBen Shneiderman

5:00pm EDT

Keynote: Neurodiversity in Inclusive Design BallroomLauren McAuliffe

5:20pm EDT

Keynote: Bolstering Nurse Innovation to Combat Systemic Failures in Healthcare BallroomRebecca Love, RN, BS, MSN, FIEL

5:40pm EDT

Day 1 Closing Remarks BallroomAmy Weber
 
Tuesday, April 12
 

9:00am EDT

Day 2 Kickoff BallroomAmy Weber

9:10am EDT

Keynote: Do no harm - How the health care sector is taking climate action BallroomDr. Amy Collins

9:40am EDT

Keynote: Human-centered Business with JTBD BallroomJim Kalbach

10:25am EDT

Lunch & Learn Announcements Ballroom

10:35am EDT

Coffee Break Ballroom Lobby

10:50am EDT

How Nurses Are Using Design to Create an Innovation Infrastructure in Healthcare Room 3Rachael Acker • Hiyam M. Nadel MBA, RN • Marion Leary Asking Better Questions with Behavioural Design Room 2Dustin DiTommaso • Pauline Kabitsis

11:10am EDT

Adapting and Creating Healing Environments: Lessons Nurses Have Learned From the COVID-19 Pandemic Room 3Rachael Acker • Terri Zborowsky • Debbie Gregory

11:25am EDT

Analogue Lessons for the Digital World Room 2Dustin DiTommaso • Ricky Stoch

11:30am EDT

Healing Our Profession by Diversifying The Nursing Narrative Room 3Rachael Acker • Ravenne Aponte, BA, BSN • Joanna Seltzer Uribe

12:00pm EDT

Health Experiences That Heal & Empower Frontline Workers Panel Room 3Rachael Acker • Ravenne Aponte, BA, BSN • Joanna Seltzer Uribe • Hiyam M. Nadel MBA, RN • Terri Zborowsky • Debbie Gregory

12:25pm EDT

Lunch Break Ballroom Lobby

1:25pm EDT

From One-to-One to Many-to-Many Room 1Kevin Silver • Danielle Hicks

1:50pm EDT

Redesigning Discharge Planning for Value-Based Care: Lessons Learned from Deploying a Novel Decision Support System and Workflow to Optimize Care Transitions Room 1Kevin Silver • Anant Vasudevan

2:10pm EDT

How to Drive Digital Patient Engagement Without Losing the Human Connection Room 1Kevin Silver • Andrea Arauz, CSM

2:30pm EDT

Designing Friction-free Experiences with Service Design Room 1Kevin Silver • Jon Robinson

3:00pm EDT

Coffee Break Ballroom Lobby

3:15pm EDT

Keynote: Co-creating community-led solutions for social work with Latinx populations BallroomRocío Calvo, PhD

3:45pm EDT

Keynote: Age-inclusive Design is Foundational for Global Health Equity BallroomMichael Phillips

4:15pm EDT

Keynote: Behavior Change at Headspace Health BallroomChristelle Ngnoumen, PhD

4:45pm EDT

Closing Remarks BallroomTiffany Mura