Health Experience Design 2022 has ended

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Health Experience Design 2022

We look forward to welcoming you to the Royal Sonesta in Cambridge, MA on April 11 & 12!
Please remember your proof of COVID-19 vaccination and a mask.

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8:15am EDT

Breakfast

9:00am EDT

Day 2 Kickoff BallroomAmy Weber

9:10am EDT

Keynote: Do no harm - How the health care sector is taking climate action BallroomDr. Amy Collins

9:40am EDT

Keynote: Human-centered Business with JTBD BallroomJim Kalbach

10:25am EDT

Lunch & Learn Announcements Ballroom

10:35am EDT

Coffee Break Ballroom Lobby

10:50am EDT

How Nurses Are Using Design to Create an Innovation Infrastructure in Healthcare Room 3Rachael Acker • Hiyam M. Nadel MBA, RN • Marion Leary Digital Therapeutics in Mental Health Room 1Tiffany Mura • Joris van Dam, PhD Asking Better Questions with Behavioural Design Room 2Dustin DiTommaso • Pauline Kabitsis

11:10am EDT

Adapting and Creating Healing Environments: Lessons Nurses Have Learned From the COVID-19 Pandemic Room 3Rachael Acker • Terri Zborowsky • Debbie Gregory

11:20am EDT

Novel Therapies Inspire Novel Engagement Practices Room 1Tiffany Mura • Susanna Goldenstein • Kenny Gibbons

11:25am EDT

Analogue Lessons for the Digital World Room 2Dustin DiTommaso • Ricky Stoch

11:30am EDT

Healing Our Profession by Diversifying The Nursing Narrative Room 3Rachael Acker • Ravenne Aponte, BA, BSN • Joanna Seltzer Uribe

11:45am EDT

A Patient Centric Approach: Putting Experience Design into Practice Room 1Tiffany Mura • Erica Devine

11:50am EDT

Innovation for Wellbeing Faculty Fellowship: the OSU Dream Team Room 3Rachael Acker • Taura Barr

11:55am EDT

Innovation in Life Sciences Panel Discussion Room 1Tiffany Mura • Joris van Dam, PhD • Susanna Goldenstein • Kenny Gibbons • Erica Devine Using chatbots and behavioral change coding to help people quit smoking during the Covid-19 pandemic. Room 2Dustin DiTommaso • Emma van Damme

12:00pm EDT

Health Experiences That Heal & Empower Frontline Workers Panel Room 3Rachael Acker • Ravenne Aponte, BA, BSN • Joanna Seltzer Uribe • Hiyam M. Nadel MBA, RN • Terri Zborowsky • Debbie Gregory

12:25pm EDT

Lunch & Learn: So You Want to Improve the Patient Experience, But How? (HINT: Ask Patients!) Room 1Jen Horonjeff Lunch Break Ballroom Lobby

1:25pm EDT

Designing for Human Transformation Room 3Nedret Sahin • Megan Campos • Phnam Bagley From One-to-One to Many-to-Many Room 1Kevin Silver • Danielle Hicks My Mental Health Crisis Plan: A Tool that Redesigns Information Access so Individuals Have a Voice During a Mental Health Crisis Room 2Amy Wicks • Liz Possee Corthell • John Torous MD, MBI

1:45pm EDT

Changing Mental Healthcare Treatment through AI + Psychedelics Room 3Nedret Sahin • Megan Campos • Aditya Sankarabhotla

1:50pm EDT

Redesigning Discharge Planning for Value-Based Care: Lessons Learned from Deploying a Novel Decision Support System and Workflow to Optimize Care Transitions Room 1Kevin Silver • Anant Vasudevan

2:00pm EDT

How virtual care eliminates barriers to sleep disorder screening and long term care Room 3Nedret Sahin • Megan Campos • Dr. Chelsie Rohrscheib (Ph.D) Case Study: Co-designing a task sharing model with a Behavioral Health team to meet the needs of patients and providers Room 2Amy Wicks • Liz Possee Corthell • Emily Friedman

2:10pm EDT

How to Drive Digital Patient Engagement Without Losing the Human Connection Room 1Kevin Silver • Andrea Arauz, CSM

2:15pm EDT

Reimagining the Future of the Patient Experience Room 3Nedret Sahin • Megan Campos • Marisha Thakker

2:30pm EDT

Designing Friction-free Experiences with Service Design Room 1Kevin Silver • Jon Robinson The Race for Mental health Room 2Amy Wicks • Liz Possee Corthell • Jaryn Miller Panel Talk: Tension Between Humanity & New Technology Room 3Nedret Sahin • Megan Campos • Phnam Bagley • Aditya Sankarabhotla • Dr. Chelsie Rohrscheib (Ph.D) • Marisha Thakker

3:00pm EDT

Coffee Break Ballroom Lobby

3:15pm EDT

Keynote: Co-creating community-led solutions for social work with Latinx populations BallroomRocío Calvo, PhD

3:45pm EDT

Keynote: Age-inclusive Design is Foundational for Global Health Equity BallroomMichael Phillips

4:15pm EDT

Keynote: Behavior Change at Headspace Health BallroomChristelle Ngnoumen, PhD

4:45pm EDT

Closing Remarks BallroomTiffany Mura