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Health Experience Design 2022
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We look forward to welcoming you to the Royal Sonesta in Cambridge, MA on April 11 & 12!
Please remember your proof of COVID-19 vaccination and a mask.
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Keynote
Lunch and Learn
Networking
Track: Designing for Optimal Mental Health
Track: Equity by Design
Track: Evolving Design & Innovation Practices
Track: Health Experiences that Heal & Empower Frontline Workers
Track: Improving Member Experiences
Track: Innovation in Life Sciences
Track: New Technology in Practice
Track: Tension Between Humanity & New Technology
Track: The Science of Behavior Change
Workshop (Registration Required)
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Monday
, April 11
8:15am EDT
Breakfast
9:00am EDT
Leadership Forum: Using Strategic Foresight to Envision Future Health Experiences
Room 3A
Liz Possee Corthell • Martin Davis
Workshop: Building a Practice of Inclusive Design
Room 3
Lauren McAuliffe • Nedret Sahin • Amy Wicks • Caitlin Gebhard • Megan Campos
Workshop: Introduction to Behavior Change Design for Health
Room 1
Dustin DiTommaso • Gina Nwose
Workshop: Practical JTBD: From Insight to Action
Room 2
Jim Kalbach
12:00pm EDT
Lunch
Ballroom Lobby
12:45pm EDT
Conference Kickoff
Ballroom
Tiffany Mura
1:05pm EDT
Keynote: Flux: 8 Superpowers for Thriving in Constant Change
Ballroom
April Rinne
1:45pm EDT
Keynote: Creating Equity At Work Through Design Thinking
Ballroom
Dr. Samuel L. Bradley, Jr.
2:05pm EDT
Coffee Break
Ballroom Lobby
2:15pm EDT
Championing Global Users and Colleagues in Healthcare UX
Room 2
Lindsey Messervy • Jody Butts
Policy, Partnerships, Empowerment, and Strategic Interventions : Cross-Disciplinary Approaches to and Perspectives on Designing Health Equity
Room 1
Chōkdee Rutirasiri • Jesse Flores • Maggi Price, Ph.D. • Feyi Aworunse, OD, FAAO • Marissa McKeever
2:20pm EDT
Meet C.L.Ai.R.A., an AI with purpose: How designing the first AI woman of color for social impact and equity led to a cultural phenomenon
Room 3
Nedret Sahin • Megan Campos • Abran Maldonado
2:40pm EDT
Innovation as a Product: Lessons from Memorial Sloan Kettering Cancer Center’s Technology Incubation Team
Room 2
Lindsey Messervy • Louis Riccardi
2:45pm EDT
Why we’re using wearables in building design to measure experience
Room 3
Nedret Sahin • Megan Campos • Meredith Banasiak
3:00pm EDT
Realizing Design Operations to Realize Outcomes: A Framework for improving design practices inspired by 7 years of enhancements at Novo Nordisk
Room 2
Lindsey Messervy • Alisan Atvur
3:05pm EDT
Experiments with Extended Reality (XR) Tech to Enhance Cancer Care
Room 3
Nedret Sahin • Megan Campos • Gijs Brouwer
3:10pm EDT
Spotlight Sessions: Equity by Design
Room 1
Chōkdee Rutirasiri • Jesse Flores • Adam Dole • Marina Rakhilin
3:20pm EDT
Developing an equity- and anti-racism-focused design practice
Room 2
Lindsey Messervy • Javiera Arenas • Raj Kottamasu • Hrudaya Veena Yanamandala
3:25pm EDT
Designing Empathetic Virtual Clinical Trials
Room 3
Nedret Sahin • Megan Campos • Leemor Yuravlivker
3:30pm EDT
Trauma-Responsive Design Research: A Model for Change
Room 1
Chōkdee Rutirasiri • Jesse Flores • Rachael Dietkus, MSW, LCSW, CCTP
3:40pm EDT
Evolving Design & Innovation Practices Panel
Room 2
Lindsey Messervy • Louis Riccardi • Alisan Atvur • Jody Butts • Javiera Arenas • Raj Kottamasu • Hrudaya Veena Yanamandala
3:55pm EDT
Coffee Break
Ballroom Lobby
4:10pm EDT
Chair Yoga
Ballroom
Paige Oldaker
4:20pm EDT
Keynote: Human-Centered AI: Ensuring Human Control, Enhancing Human Performance
Ballroom
Ben Shneiderman
5:00pm EDT
Keynote: Neurodiversity in Inclusive Design
Ballroom
Lauren McAuliffe
5:20pm EDT
Keynote: Bolstering Nurse Innovation to Combat Systemic Failures in Healthcare
Ballroom
Rebecca Love, RN, BS, MSN, FIEL
5:40pm EDT
Day 1 Closing Remarks
Ballroom
Amy Weber
5:45pm EDT
Cocktail Reception
Ballroom Lobby
Tuesday
, April 12
8:15am EDT
Breakfast
9:00am EDT
Day 2 Kickoff
Ballroom
Amy Weber
9:10am EDT
Keynote: Do no harm - How the health care sector is taking climate action
Ballroom
Dr. Amy Collins
9:40am EDT
Keynote: Human-centered Business with JTBD
Ballroom
Jim Kalbach
10:25am EDT
Lunch & Learn Announcements
Ballroom
10:35am EDT
Coffee Break
Ballroom Lobby
10:50am EDT
How Nurses Are Using Design to Create an Innovation Infrastructure in Healthcare
Room 3
Rachael Acker • Hiyam M. Nadel MBA, RN • Marion Leary
Digital Therapeutics in Mental Health
Room 1
Tiffany Mura • Joris van Dam, PhD
Asking Better Questions with Behavioural Design
Room 2
Dustin DiTommaso • Pauline Kabitsis
11:10am EDT
Adapting and Creating Healing Environments: Lessons Nurses Have Learned From the COVID-19 Pandemic
Room 3
Rachael Acker • Terri Zborowsky • Debbie Gregory
11:20am EDT
Novel Therapies Inspire Novel Engagement Practices
Room 1
Tiffany Mura • Susanna Goldenstein • Kenny Gibbons
11:25am EDT
Analogue Lessons for the Digital World
Room 2
Dustin DiTommaso • Ricky Stoch
11:30am EDT
Healing Our Profession by Diversifying The Nursing Narrative
Room 3
Rachael Acker • Ravenne Aponte, BA, BSN • Joanna Seltzer Uribe
11:45am EDT
A Patient Centric Approach: Putting Experience Design into Practice
Room 1
Tiffany Mura • Erica Devine
11:50am EDT
Innovation for Wellbeing Faculty Fellowship: the OSU Dream Team
Room 3
Rachael Acker • Taura Barr
11:55am EDT
Innovation in Life Sciences Panel Discussion
Room 1
Tiffany Mura • Joris van Dam, PhD • Susanna Goldenstein • Kenny Gibbons • Erica Devine
Using chatbots and behavioral change coding to help people quit smoking during the Covid-19 pandemic.
Room 2
Dustin DiTommaso • Emma van Damme
12:00pm EDT
Health Experiences That Heal & Empower Frontline Workers Panel
Room 3
Rachael Acker • Ravenne Aponte, BA, BSN • Joanna Seltzer Uribe • Hiyam M. Nadel MBA, RN • Terri Zborowsky • Debbie Gregory
12:25pm EDT
Lunch & Learn: So You Want to Improve the Patient Experience, But How? (HINT: Ask Patients!)
Room 1
Jen Horonjeff
Lunch Break
Ballroom Lobby
1:25pm EDT
Designing for Human Transformation
Room 3
Nedret Sahin • Megan Campos • Phnam Bagley
From One-to-One to Many-to-Many
Room 1
Kevin Silver • Danielle Hicks
My Mental Health Crisis Plan: A Tool that Redesigns Information Access so Individuals Have a Voice During a Mental Health Crisis
Room 2
Amy Wicks • Liz Possee Corthell • John Torous MD, MBI
1:45pm EDT
Changing Mental Healthcare Treatment through AI + Psychedelics
Room 3
Nedret Sahin • Megan Campos • Aditya Sankarabhotla
1:50pm EDT
Redesigning Discharge Planning for Value-Based Care: Lessons Learned from Deploying a Novel Decision Support System and Workflow to Optimize Care Transitions
Room 1
Kevin Silver • Anant Vasudevan
2:00pm EDT
How virtual care eliminates barriers to sleep disorder screening and long term care
Room 3
Nedret Sahin • Megan Campos • Dr. Chelsie Rohrscheib (Ph.D)
Case Study: Co-designing a task sharing model with a Behavioral Health team to meet the needs of patients and providers
Room 2
Amy Wicks • Liz Possee Corthell • Emily Friedman
2:10pm EDT
How to Drive Digital Patient Engagement Without Losing the Human Connection
Room 1
Kevin Silver • Andrea Arauz, CSM
2:15pm EDT
Reimagining the Future of the Patient Experience
Room 3
Nedret Sahin • Megan Campos • Marisha Thakker
2:30pm EDT
Designing Friction-free Experiences with Service Design
Room 1
Kevin Silver • Jon Robinson
The Race for Mental health
Room 2
Amy Wicks • Liz Possee Corthell • Jaryn Miller
Panel Talk: Tension Between Humanity & New Technology
Room 3
Nedret Sahin • Megan Campos • Phnam Bagley • Aditya Sankarabhotla • Dr. Chelsie Rohrscheib (Ph.D) • Marisha Thakker
3:00pm EDT
Coffee Break
Ballroom Lobby
3:15pm EDT
Keynote: Co-creating community-led solutions for social work with Latinx populations
Ballroom
Rocío Calvo, PhD
3:45pm EDT
Keynote: Age-inclusive Design is Foundational for Global Health Equity
Ballroom
Michael Phillips
4:15pm EDT
Keynote: Behavior Change at Headspace Health
Ballroom
Christelle Ngnoumen, PhD
4:45pm EDT
Closing Remarks
Ballroom
Tiffany Mura
Timezone
Health Experience Design 2022
America/New York
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Health Experience Design 2022
Apr 11
-
12, 2022
Monday
, April 11
Tuesday
, April 12
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Track: Designing for Optimal Mental Health
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Track: Health Experiences that Heal & Empower Frontline Workers
Track: Improving Member Experiences
Track: Innovation in Life Sciences
Track: New Technology in Practice
Track: Tension Between Humanity & New Technology
Track: The Science of Behavior Change
Workshop (Registration Required)
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